Terms of Service

YeboLink provides a platform for sending SMS, WhatsApp, and email messages to recipients through a unified API and dashboard. We may add, change, or remove features over time. We aim for high availability but do not guarantee the service will be uninterrupted or error-free.

You must provide accurate registration information and keep your credentials and API keys confidential. You are responsible for all activity that occurs under your account and API keys. Notify us immediately at [email protected] if you suspect unauthorised use.

Because YeboLink sends messages to real people, you have specific obligations. You agree that:

• You will only message recipients who have given you a lawful basis or consent to be contacted, and you will honour opt-out and unsubscribe requests promptly.
• You will not send spam, unsolicited bulk messages, or content that is unlawful, fraudulent, deceptive, harassing, hateful, or otherwise prohibited by applicable law or by the carriers and channel providers we rely on.
• You will not use the platform to send phishing, malware, or content that impersonates another person or business.
• You will comply with all applicable telecommunications, anti-spam, consumer- protection, and data-protection laws, and with the policies of the networks (including WhatsApp and SMS carriers) used to deliver your messages.

We may suspend or terminate accounts that breach these rules, and we may filter or block messages that violate carrier or channel-provider policies.

Paid features and message sending are billed according to the pricing shown in your account or agreed in writing. Charges are based on the messages you send and the plan you select. Unless stated otherwise, fees are non-refundable. We may change pricing with reasonable notice; continued use after a price change constitutes acceptance.

You retain ownership of the message content and recipient data you submit. You grant us the limited rights needed to transmit and deliver your messages and to operate the service. You are responsible for the accuracy and legality of the content you send. Our handling of personal data is described in our Privacy Policy.

We provide the platform on a commercially reasonable-effort basis. Planned maintenance and unplanned outages may temporarily affect delivery. Where we offer a specific uptime commitment, it will be set out in a separate service-level agreement.

The service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including fitness for a particular purpose and non-infringement. We do not warrant that every message will be delivered, as delivery depends on third-party carriers, recipient devices, and network conditions outside our control.

To the maximum extent permitted by law, YeboLink will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or revenues. Our total liability arising out of or relating to the service is limited to the amount you paid us for the service in the three months preceding the event giving rise to the claim.

You agree to indemnify and hold YeboLink harmless from claims, damages, and costs arising out of your use of the platform, your content, or your breach of these terms or of applicable law — including claims by message recipients relating to messages you sent.

You may close your account at any time. We may suspend or terminate access if you breach these terms, fail to pay, or use the service in a way that creates legal, security, or reputational risk. On termination, your right to use the service ends and we will handle your data as described in our Privacy Policy.

We may update these terms from time to time; material changes will be communicated through the dashboard or by email. These terms are governed by the laws of the jurisdiction in which YeboLink is established, and disputes will be subject to the competent courts of that jurisdiction. If you have questions, contact [email protected].